Terms and Conditions

Legal Notice
All products are offered in www.morrowcoffee.com  are sold directly by RACHNOV S.L., established in c. Sol Naciente 8, 5A, 03016 Alicante, Spain. With NIF B54911904 and VAT ESB54911904, represented by Andrey Rachnov with NIE Y4544188T.
Please carefully read the Terms and Conditions before using this website. By using this site or placing an order, you agree to be bound by these Terms.

Privacy Policy
At Morrow Coffee Roasters, we care about security and guaranteeing and protecting our customers’ privacy. That is why we guarantee that your data will be processed under the highest levels of security.
To access certain functionalities on the website, such as making purchases at our online shop, you must provide us with your personal details. By including this information, you guarantee us that it is your true identity, and that all of the information that you provide is true, exact, up-to-date and complete when you provide it to us.
The personal data that you provide us voluntarily will be included in a file owned by RACHNOV S.L. that will be used to manage your registration as a user, inform you about Morrow Coffee products and  promotions through the e-mail account that you provide us and manage the purchase process in the event that you acquire any of the products from our eShop. RACHNOV S.L., as the party responsible for the file, is committed to respecting the confidentiality of your personal information. Pursuant to Organic Law 15/1999, of 13 December, the Personal Data Protection Act, your details will be processed according to legislation and you may exercise your rights to access, rectification, cancellation and opposition by sending written notification from the e-mail address you used to register to info@morrowcoffee.com.
You can also modify the personal data that you have given us by accessing your User profile in the My Account section.
Formalising your registration as a user implies your consent to process the data in accordance with the terms indicated.
If you provide third-party personal information, you guarantee that you are duly authorised to process it. Likewise, you are obligated to inform said third parties of the Terms and Conditions of the processing of their data.

Cookies Policy
We wish to inform you that our online shop requires the use of cookies. Cookies are archives that are installed on the computer you are accessing from, and their purpose is described as follows.
The purpose of cookies is to provide a more customized service and to make browsing through our pages easier and more adapted to your preferences. Cookies will help us, for example, to store the user’s configuration (your language and the country you are browsing from) so that you don’t have to provide these details again with your next visit. Moreover, it will help us to manage your shopping cart and to store your order details as you browse through our pages. It will also allow us, once you have identified yourself with a username and a password for the first time, to spare you from providing these details again with each visit in order to access those sections that require previous identification.
If you wish to allow, learn about, block or eliminate cookies installed in your computer, you may do so by configuring the browser options in your computer. If you wish, you may configure your browser in order to be informed on screen of the reception of cookies, and to prevent cookies from being installed in your hard drive. Please read the instructions and manuals of your browser for more information on this subject.

Payment Options
We accept the following payment methods:
Credit/Debit card

Returns and Refunds
The buyer shall have seven days to cancel the purchase contract, from the day of receipt of the products (Law 47/2002)
Morrow Coffee Roasters will only be liable for returns raised and discussed with us (info@morrowcoffee.com).
In case of defective package handling during transport, the buyer should not accept delivery and must contact Morrow Coffee Roasters immediately.

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